Palliative Care
Ensuring your loved one receives compassionate, personalised support in a nurturing environment that prioritises dignity, comfort, and independence during their time of need.
Our approach to palliative care is centred on the individual needs and preferences of our residents, ensuring they have a voice in their care. We strive to create an environment that mirrors the comfort of home, allowing residents to maintain their dignity and independence. Medication is administered discreetly in the privacy of their own rooms, while our compassionate team encourages them to stay engaged and active within our community. We are dedicated to providing support that respects their choices and enhances their quality of life during this important time.
Features
- Each room enjoys a private ensuite
- Individually controlled air conditioning
- Café on site
- Daily housekeeping
- Garden areas to enjoy
- Quality medical team
- Lifestyle activities
- High security
- Views or gardens from most rooms
Ensuring Peace of Mind
At Highfields, our Port Macquarie palliative care team is dedicated to enhancing the quality of life for both our residents and their families during this challenging time. We aim to create a comfortable and stress-free environment by collaborating with visiting general practitioners and medical specialists to alleviate any suffering our residents may experience. Early identification and management of physical, emotional, or social symptoms are crucial in our approach to care.
Equally important is our commitment to offering peace of mind to the families, friends, and carers of our residents. We provide unwavering support and ensure that we listen to and respect their wishes. The Highfields team is here to address any questions and concerns as residents and their loved ones navigate this journey together.
- Individualised Care Plans: Residents will receive tailored care plans that address their unique physical, emotional, and spiritual needs, ensuring a personalised approach to their care.
- Expert Pain Management: Our team prioritises effective pain relief and symptom management to enhance comfort and quality of life for residents.
- Compassionate Communication: We foster open communication with residents and families, encouraging them to express their wishes and concerns throughout the care process.
- Holistic Support: We provide comprehensive support that considers physical, emotional, and social well-being, ensuring a well-rounded approach to care.
The aged care entry process
Arranging entry into residential aged care can feel overwhelming, but we are here to assist you with the application process and address any questions you may have as you navigate the aged care system.
Your loved one will need to undergo an aged care assessment, to ensure they receive a level of care and assistance tailored to their unique needs. The Australian Government’s My Aged Care service will refer you to the Aged Care Assessment Team (ACAT), which will conduct the assessment and facilitate the necessary approvals for residential aged care entry. This service is provided free of charge by the Australian Government, ensuring that eligible older Australians can access the care and support they need without financial barriers.
For further information, you can contact My Aged Care at 1800 200 422.
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Have a question? Get in touch
Whether you have questions about accommodations, care levels, or the application process, our dedicated team is here to provide the information and support you need.
Enquire NowPalliative care frequently asked questions.
What is palliative care, and how does it differ from hospice care?
Palliative care focuses on providing relief from the symptoms and stress of a serious illness, improving quality of life for both the patient and their family, while hospice care is specifically for individuals nearing the end of life.
When should we consider palliative care for our loved one?
We recommend considering palliative care for your loved one when they are facing a serious illness that causes distressing symptoms or when additional support is needed. Palliative care at Highfields can enhance comfort and quality of life at any stage of the illness, whether during active treatment or as part of end-of-life care.
What types of services and support does palliative care provide?
Palliative care at Highfields is designed to improve your loved one’s quality of life by addressing their physical comfort, emotional needs, and social well-being. Our team works closely with residents to alleviate pain and distress, fostering a supportive environment where they can engage fully in life.
How can palliative care improve my loved one’s quality of life?
Our dedicated care team at Highfields includes a range of professionals, such as doctors, nurses, social workers, and chaplains. Each member plays a vital role: our physicians manage medical care, nurses oversee symptom relief, social workers provide emotional support and practical assistance, and chaplains address spiritual needs, all working collaboratively to provide holistic care.
How do we get started with palliative care for our loved one?
To initiate palliative care at Highfields, you can speak with your loved one’s primary healthcare provider, who can refer you to our palliative care team. Alternatively, you can contact Highfields directly to learn more about our services and schedule a consultation.